Having problems with your Dyson Ball DC24 Bagless Upright Vacuum ?

Filter b in dyson ball wont stay in

\015 I have just washed my filter for my dc24, left them to dry for over 24 hours, now i have put them back in and the hoover goes for a few seconds then there is a pop sound and the ball wont move, when i check filter b it has unclipped and come away. I have made sure I click it in properly.\015

Answers :

Hi Boo,

I am sorry to hear you are having difficulty with your post motor filter. Based on the details you provided, we would appreciate the opportunity to trouble shoot with you over the phone. Your post motor filter may need to be replaced. Please contact our Dyson UK Helpline at 0800 298 0298. We are available 7:00 a.m. to 10:00 p.m. 7 days a week. We look forward to speaking with you.

Best wishes,

Jessica
Repair Help & Product Troubleshooting for Dyson Ball DC24 Bagless Upright Vacuum

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