Having problems with your Dyson Ball DC24 Bagless Upright Vacuum ?

Dc24 broken belt. Where do I get a replacment!


Answers :

Hi there, it's Jack at Dyson.

DC24 uses a belt engineered to last the lifetime of the machine. It's protected by a safety cut-out system, which shuts off the brush bar if something jams it. If the brush bar in your machine isn't rotating, it's likely the machine simply needs resetting. This is simple to do - please follow the steps shown in the video below.

The brush bar will never rotate when the machine is standing upright, so make sure you recline your machine into the vacuuming position before testing it after the reset procedure.

I'm confident that this will resolve the issue, but if you would like any further advice, please give our freephone customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

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