Having problems with your Dyson DC05 Bagless Canister Cyclonic Vacuum ?

The motorhead on my dc05 doesn't work.

\015 I've just bought a new wand thinking the switch was faulty but the motorhead on my dc05 still doesn't work. I can see there is a 3 way connector from the cylinder to the wand so I assume this is live and neutral and the middle is the return live for the motor (am I right)? I also assume the wand switch feeds the live to the motorhead but I'm not getting 240 v across the two pins that supply the motorhead. What voltage should I get? I've only recently replaced the motorhead (because plastics cogs to drive bealt broke) so don't believe that is faulty. To eliminate this, I have used my old motorhead as its motor still worked and this also doesn't get any power - making me think it's the switch. Other than this the vacuum is okay with lots of suction. It's just that the motorhead doesn't work. Any suggestions welcome.\015

Answers :

Hi David,

I'm sorry to hear you're having difficulties with your DC05 Motorhead. I'd encourage you to give our customer Helpline a call on 0800 298 0298. One of our advisors will be happy to run through some troubleshooting checks over the phone with you to help determine the cause of this issue.

We'll look forward to hearing from you.

Best wishes,

Dyson Online Customer Support
Repair Help & Product Troubleshooting for Dyson DC05 Bagless Canister Cyclonic Vacuum

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