Having problems with your Dyson DC05 Cylinder Bagless Canister Cyclonic Vacuum ?

Brush on dyson dc05 wont spin

\015 The brush with the red brissles on the attachment will spin and stop and only turn very slowly, whats the problem and how can i fix this?\015

Answers :

Hi there, it's Jack at Dyson.
I'm sorry to hear you're having difficulty with your DC05. If the brush bar isn't rotating correctly this could be due to a blockage, or because the filter needs a wash. To locate and clear any obstructions please follow the steps shown in our Support guide:

http://www.dyson.co.uk/support/dc05/dc05-plus-turbobrush/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/no1/next/check-the-wand-handle

The filter needs to be washed at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for the filter to dry completely before replacing it.
This should resolve the issue, but if you find the brush bar is still stalling after you've run through these checks please get in touch with us directly so we can help further. You can reach our freephone UK customer Helpline on 0800 298 0298 from 7am-10pm daily.
Best wishes,
JackDyson Online Customer Supporthttp://www.dyson.com

Repair Help & Product Troubleshooting for Dyson DC05 Cylinder Bagless Canister Cyclonic Vacuum

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