Having problems with your Dyson DC07 Animal Bagless Upright Cyclonic Vacuum ?

Vacuum is losing suction

\015 It seems like my Dyson vacuum is losing suction but the hose isn't clogged and the filter is clean. I have to go over areas several times in order to **** things up. Can you help with this?\015

Answers :

There are a couple of things you can do and it depends on whether you don't have suction from both the wand and the bottom of the
\015\012machine or just from one side:
\015\0121) First check the suction of the machine to ensure that the motor is still good - remove the canister and look for the two
\015\012openings/holes on the spine/frame of the machine - put your hand in front of the hole on the LEFT (higher than the hole on the right)
\015\012- if there is suction, continue the troubleshoot instructions, if there is no suction your motor may be damaged - call the Dyson
\015\012Helpline, they'll set you up with a repair with the closest authorized dealer in your area.
\015\0122) Check for blockages from the bottom of the machine. Remove the:
(i) U-Bend (stand behind the machine and look next to the right-hand-side wheel, it's attached with a rectangular clip next to the
\015\012long gray hose - push the clip and pull the U-Bend off, make sure its clear - if there's a blockage remove it and continue with the
\015\012blockage check to ensure that the entire machine is clear)
(ii) AI Valve (stand behind the machine and look above the right-hand side wheel, it's attached with two buttons on either side of the
\015\012AI Pipe/Valve - push the two buttons and pull the pipe up and off and make sure there is clear - if there's a blockage remove it and
\015\012continue with the blockage check to ensure that the entire machine is clear)
(iii) Refit the internal hose on the bottom of the machine between the wheels and make sure it isn't torn and has no holes in it and
\015\012that there is nothing clogged inside it - to refit the hose: Pull it off where it sits next to the wheel first - make sure that the
\015\012gray piece of rubber is still on the hose (if it isn't, pull the gray piece of rubber off the hole and reconnect it to the hose by
\015\012twisting it back on) - next, twist the hose off where it connects to the brushbar - inspect the hose and make sure you don't have any
\015\012holes in it - put it back on by twisting it onto the side of the brushbar first - then line the gray piece of plastic end up with the
\015\012hole next to the wheel and push and twist it back over the hole. Bring the machine back upright and test it
\015\0123) Check for blockages in the wand. Remove the:
(i) U-Bend (stand behind the machine and look next to the right-hand-side wheel, it's attached with a rectangular clip next to the
\015\012long gray hose - push the clip and pull the U-Bend off, make sure its clear - if there's a blockage remove it and continue with the
\015\012blockage check to ensure that the entire machine is clear)
(ii) Wand - take the wand off the back of the machine - put one hand on the wand handle and one hand on the gray hose - pull the
\015\012handle and push the gray hose down, you'll see a metal rod being exposed, push the hose until it clicks into place - press the
\015\012half-moon shape button with a picture of a lock on it (found on the solid gray plastic end of the flexible hose) and separate the wand
\015\012competely - point the wand into the air or at a source of light (please don't point it at the sun) and look through the metal rod part
\015\012- the handle is bent but you should still see some light coming through the other end - if you don't, there is a blockage in the wand
\015\012- use a long object like a stick or a metal hanger to remove the blockage
(iii) Hose - no need to remove it - just stretch it out and make sure that there are no dark spots in the hose (those would be
\015\012blockages) - you can also through the top of the hose - if you don't see the ground at the bottom there is a blockage in the hose
\015\0124) If no blockages are found on the machine at all:
(i) wash the filter in cold water and leave it out to dry for at least 24 hours
(ii) blow out the cyclone from the bottom (open the door on the bin door - you can now look into the cyclone) - blow it out with an
\015\012air compressor or a leaf blower
(iii) Wipe all the small holes off on the cyclone with a dryer sheet
\015\012When the filter is dry, test the suction again. If there still is no suction on the machine, call the Dyson Helpline, they'll set you
\015\012up with a repair with the closest authorized dealer in your area.
Repair Help & Product Troubleshooting for Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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