Having problems with your Dyson DC07 Animal Bagless Upright Cyclonic Vacuum ?

Its like the roller brush won't lower and it doesn't "engage" anymore. I posted this but input the wrong vacuum model ....not sure if that matters? I can vacuum and you still see footprints on the carpet. I have suction, just no brush action, yet the brush spins....

Answers :

Sorry about that, I guess I have to post this as a solution in order for the pictures to display. Here's the entire solution on a similar problem that I've answered previously. Please let me know if you need help further diagnosing the machine, I'm happy to help you and get this problem figured out.

Here's the solution:

There are several things that this could be. Probably the most common problem that we see when customers come in with this problem is actually a fairly simple problem to fix. Here are just a few things that this could be.

The fist possible problem sounds like the most probable to me, just because of the fact that you said you had just replaced the clutch, and therefore you had to remove the bottom sole plate. This is a VERY common problem actually.

Possible Problem #1. The first problem is extremely common. In fact, we probably see between 2-3 of these problems every week. It mostly happens after people take the bottom plate off the vacuum cleaner in order to clean the roller brush. What happens is when they reinstall the bottom plate, they put it on on incorrectly. It's actually very easy to do. When the bottom plate (soleplate) is installed wrong, there will be a gap between the bottom plate, and the agitator housing, or the purple tray the roller brush sits in. This will cause the soleplate to be a few inches higher off the ground then it should be, preventing the brushes from even hitting the carpet. This makes it seem to the user that vacuum has lost suction power because without the brushes hitting the carpet, the machine will not pick up very well on floors, but when they use the attachment hose there's plenty of suction power.

Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:

Here's another picture, that is the RIGHT way to install the soleplate:

I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.

Possible Problem # 2. Turn the vacuum cleaner2_bing.gif upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the reclined position. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the vacuum was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:

This would also explain why the vacuum works fine when using the attachments, but not on the floors. The attachment hose uses a different suction channel, and when the machine is in the upright position, no suction goes through this hose. If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219

Possible Problem #3. I would suspect that this may not be the problem, but if neither of the solutions above worked, then try this one. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:



If you are getting suction power from the hose, but the vacuum still doesn't pick up on the floors, I think that these solutions should fix your problem. If you just replaced the clutch mechanism, the roller brush should be fine, but turn the vacuum over on it's side and make sure that the roller brush is actually spinning while it's on carpet mode. If none of these problems fixed your Dyson, please use the Clarification Request, or leave another comment here on the Fixya repair page, and I'll be happy to further diagnosis the vacuum cleaner with you.

I hope this was helpful to you. If so, please be sure to rate the repair as helpful by clicking the thumbs up icon in the top of the repair page. This is what keeps Fixya repair professionals like myself continue posting these detailed repair solutions for free. We really do appreciate when someone recognizes the work you've done. Thank you very much,
Almost certainly you need a new brush roll. With use, the bristles gradually wear down to the point where they no longer make useful contact with the carpet. The first sign that some people notice is that the machine becomes "hard to push" whereas, with full length bristles, it should almost pull itself forwards. If you decide to get a new brush roll and fit it yourself, be prepared for the belt to be VERY tight. It can be hard work! For an excellent illustrated guide, check www.dysonmedic.com. Good luck.
Repair Help & Product Troubleshooting for Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Its like the roller brush won't lower and it doesn't "engage" anymore. I posted this but input the wrong vacuum model ....not sure if that matters? I can vacuum and you still see footprints on the carpet. I have suction, just no brush action, yet the brush spins....

Sorry about that, I guess I have to post this as a solution in order for the pictures to display. Here's the entire solution on a similar problem that I've answered previously. Please let me know if you need help further diagnosing the machine, I ... Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

I have a windsor vsp 14, it is making a bad grinding noise, when I take the top blue piece off it stops, the brush works fine and when I put the top back on it grinds really loud and gets hot. it still vacuums and the belt and brush are working fine, can't figure it out. and when the lid is on I cant see what its grinding on. It only makes a grinding noise when you pull handle back and engade to vacuum flor and stops when you put it upright.

... Windsor VS14 Versamatic Bagged Upright Vacuum

How to disassemble the brush to empty anything that might be stuck inside of the brush? The motor seems to be overheating, all belts have been checked, all airways are clear and the filter is clean. The vacuum is vibrating and releasing a burning smell, but still sucking up dirt. There is nothing stuck on the outside of the brush, but is there a way to check inside of it to see if that is where a clog is occuring?

If there's a burning smell and the belts are fine, the problem is going to be hot wires causing the insulation to melt, or the motor going bad. Discontinue use and have it checked at a repair shop. ... Bissell 6594 PowerForce Bagless Upright Vacuum

My Eureka Altima vacuum the brush is not spinning. I took it apart and the belt is Not broke, but when I turn the vacuum on I can smell the motor overheating. I turned the machine off and unplugged it and then took it apart so I could see the underneath and plugged it back in and the belt still won't turn..can you help?

Hi, since you have detected the the smell of the overheating motor, then the motor is faulty which is why the belt is not turning. You should change th motor ASAP........... ... Eureka Altima Upright Vacuum Model 2996AVS Vacuum

Miele s7000 I first got the vacuum and used it for 20mins then the vacuum just lost the suction, the brush works but it just push the dirt around the house and I can see the dust and dirt flying around.So, I thought maybe the bag was fulled so I put the new bag in but still pushing the dirt around. What's wrong with it?

... Vacuums

The roller brush is not moving the vacuum has suction it's just the roller is not moving. The belt is not broke i can see it is still intact. I was sweeping and i noticed it just stopped moving.

... Dyson DC28 Animal Bagless Upright Vacuum

The brush roller on my vacuum will not move. I've cleaned it, checked the belt, but when I put the roller back it, it will not move...almost like it is in a locked position. Everything has been done correctly from the book yet, it still does not move. Any help PLEASE?

... Electrolux EL8502 Versatility Bagless Upright Vacuum

My Dyson Blueprint bagless rollerball vacuum brush refuses to turn every so often. Everything is connected properly, nothing is clogged in the brush, the vacuum power is turned on and then the brush bar control is released, but the brush still does not turn.

... Dyson Vacuums

Bissell 6595 problems with roller brush. I've had this happen with two of the same model. Each one didn't last more than seven months! First, it became loud when vacuuming, then there was a burning smell. When you try to replace the belt, you see that won't do any good because the fitted end of the brush is melted. The housing part the roller brush fits into is melted too. There's no place for the roller brush to fit into. I tried to upload pics, because I don't see how replacing the roller brus

... Bissell 6595 Lift Off Bagless Upright Vacuum

My vacuum's cyclonic action is not spinning and creating very little vacuum pressure through hose or floor brush area. I already checked, brushes are spinning, there is no apparent blockage in the canister, I took it completely apart and removed excess dust from the filter. Still no good vacuum. Any suggestions?

The following filter in your in your dump cup needs to be replaced. \015\012F24 Dirt Devil "I" Bagless Upright Vacuum Replacement Filter Style F24 ... Dirt Devil M130005 Bagless Upright Cyclonic Vacuum

I have a Bissell Lift-off Revolution Turbo vacuum and the brush doesn't spin on its own anymore. Does this mean the motor is busted because there's no noise when you press the brush button. We've just replaced the belt, hepa filter and a new brush. But its still the same. What's wrong with my vacuum?

Its probably the motor. remove the covers with a #2 phillips head screwdriver and cut the wires to the motor ( unplugged ). purchase some crimps at radio shack to resplice the wires together in the same fashion. ... Bissell Vacuums

Miele S514 Solaris Electro Plus with Power Brush. Bought it in 2003. I love it, except the Power Brush just lost power so now I can't vacuum the carpets. I believe it is a SEB 212-2 Power Brush. The vacuum (canister) is Black. Any help is appreciated. There is no power to it at all. I've unplugged it, smacked it around a little too (mostly kidding) but still nothing.

... Miele S514 Solaris Electro Plus Vacuum

The brushes will not rotate on my hoover vacuum. the belts are in good shape, the motor is turning the vacuum motor, but the belt on the brushes seems loose. I ordered a replacement belt but still nothing. Their is a small "idler" but their dosent seem to be enough tension on the belt. Any ideas?

Did you order the correct size of belt? These are the belts you should have:Hoover Windtunnel Belts ... Hoover U6437-900 / U6439-900 Windtunnel Bagged Upright Vacuum

Hello can you help me please? I have a Kirby G4 vacuum cleaner, It did work ok until it started to give off burning smell and lots of sparks from the brushes. I have changed these brushes, the motor still rotates but it still gives off sparks and burning smell. Do i have to change the motor as well? Can you help please? Thankyou Martin

Some debris, even sand or dirt, probably got into the motor, causing damage to the armature. If this is the case, you will need to replace the motor. The burning smell from the motor is generally a sure sign of a bad motor. ... Kirby G4 Bagged Upright Vacuum

I replaced the belt on my Dirt Devil Featherlite Bagless Vacuum and the brush roller rubs and makes a very loud noise when turned on. I have gone exactly by the manual instructions and made sure the belt and end caps were on correctly, but the bristles still rub the back and it makes a very loud noise. Without the brush roller in the vacuum, it sounds and runs normal. What could the problem be?

Http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=561283\015\012Generic problem for all Vacuums\015\012I replaced the belt on\015\012Posted by piggyt ... Vacuums

I have the bissell powerglide vacuum with the turbo brush attachment. Being the neighborhood "cat lady", I love this attachment -- that is, I did until it just stopped spinning. I don't see anything blocking the brush. It just doesn't spin when I attach it to the vacuum hose.

1. this could be (2) things that are happening or 32. there is hair surround the spindle (rotation) brush tool blocking rotation or you have a motor that has failed and it is not turning the rotation brush.3. the switch (on /off) has fail ... Vacuums

Vacuum brush Well thank you for your response but how do you remove the brush cover plate? I looked to see if I could unscrew it but i dont see any screws. I don't know how to take it off

... Kenmore 22812 Bagged Canister Vacuum

DYSON DC14 While vacuuming the living room, the rotating brush started making an awful loud grinding sound. We opened the intake port, cleaned the brush but to no avail sound still persists once you lower the vacuum handle in an attempt to clean. Was wondering if there was anything that can be done?

Take the bottom plate off and check the belt. Also, rotate the brush by hand - it should turn with only a moderate resistance from the belt, or very little if you take the belt off. If it is hard to turn, or if the belt is stripped-out right where it ... Vacuums

I have a nearly 9 year old Electrolux Excellio Z5228 vacuum cleaner. It has recently started cutting out during operation. I cleaned the micro filter (between bag & motor) via brush & hitting against wall & seems / looks quite clean. I washed the gore filter (output from motor to clean the exhaust air) as per instructions, then let to dry. It was very clogged but now very clean. The vacuum clearner still cuts out often. Even after a long rest (say overnight) it still won't start, then ano

... Electrolux Vacuums

When switching the vacuum (DC17 Animal) over to the hard surface setting (so the beater brush is not spinning), the vacuum shuts off. I cleaned the dust bin and checked the filter. I also cleared the beater brush of hair or debris that was wrapped around it. It still shuts off. Ideas? Thanks.

The drive belt has probably broken. You can get a replacement belt here:Dyson DC17 Belt ... Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

Luv300b vacuum brushes won't spin. The belt is fine but still not working. Any suggestions?

... LG Electronics Kompressor Plus Upright Vacuum Cleaner LUV300B

I have a CT600 power brush that would not power up. Thinking the motor was bad in it, I replaced it with a new CT700 power brush, I am still experiencing the same problem the power brush itself does not seem to be getting electic power, but the Vacuum unit does come on with suction.

First try connecting the power nozzle directly to the hose. If it works, the problem is due to a broken wire or faulty connection in the wands. At least one wand will need to be replaced.\015\012My guess is it's probably due to a broken or di ... Broan-NuTone VX550 Bagged Central System Vacuum

We have a Hoover upright vacuum cleaner, model Core 7. There is a switch that turns on and off the brush drive. This operates via a cam with a bearing putting pressure on the final drive belt to engage the brush head. My brush head is not turning and with the lever set to engage the drive there is still considerable slack in the final drive belt. There appears to be only a bearing deflecting the belt, should there be a pully or other device mounted on this bearing? There is so much slack a

Yes, there should have been a white plastic sprocket on top of the bearing - in its channel the belt would sit. Unfortunately no parts are available for this unit that can be bought retail - only available by order to dealer repair shops.\012\012\012 ... Hoover Vacuums

I have an electrolux genesis upright vacuum that I bought used about 8 years ago. It has been A great vacuum the best I ever had. I thought the belt had come off so I took it in for repair. They called today and said that the brush rotor motor was bad and it would be around 148.00 dollars to repair. My question is could I buy the part and have my husband replace it or would it be too complicated. Can you still buy an electrolux vacuum comparable to this one and how much are they. I love this vac

... Vacuums

Bad Motor I have purchased two of the Kenmore direct drive beltless systems with Progressive systems. The first died after a year, the vacuum motor start making a grinding noies. I pulled the side HEPA filter and could see a fine coating of graphite like dust. Took it to a vacuum repair shop. They said the brushes were going and thus the motor was shot. I liked the vacuum and bought a second, 1 year later the motor is making a slight noise that and removing the HEPA filter I find a slight metall

That dust is from the carbon brushes on the motor. You may need to check them, and also clean out the motor compartment. A slight noise could be a motor bearing starting to go. Does the smell like rubber or electrical. If rubber, then the belt h ... Vacuums
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.mictaservice.com || Terms of Use || Contact || Privacy Policy
Load time: 0.1624 seconds