Having problems with your Dyson DC07 Animal Bagless Upright Cyclonic Vacuum ?

Dyson 07 won't stand up

\015 Our dyson suddenly wouldn't suction and would not click back up in standing mode. We took it to get a tune up but it still doesn't stand up. Any clue?\015

Answers :

I talked to Dyson support (they are open 6 days a week, try them if you're stuck)
\015\012Turn the vacum on it's side. Look on the side that has Bare floor/carpet control. There is a hose with two yellow buttons. Detach the hose. On the square side, look for a black button. Depress the button, then release. On the square side, slide the square up until it locks in place.
\015\012Now try to see if it will go upright (it should)
\015\012Finally, re-attach the hose.
Could you expand on the suction part please? Does this mean the Dyson wont pick up when its put in the upright position and the hose is released? The two problems are not connected although they are in the same area design wise at the back of the cleaner.

To check for upright lock problems:

Check on the underside that the Dyson roller strip hinge which allows the handle to come down hasn't come away from the main underside. This is one of the tell tale signs to why it wont return to the upright position. You can see this if you look on the underside just upwards from the rear wheels. A piece of plastic usually moves backwards and forwards until it rests in the upright position. It may be dirty or clogged or may need 3 in 1 lubrication oil on the ends to get it moving again. iF it has been broken off however you will need to get this replaced.

If it has suction problems then there is definately a clog at the bottom of the hose. You'll need to look at the air inspection tubes to see if there is anything clogged. Usually a tune up only reveals motor reconditioning rather than a full filter check up.
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