Having problems with your Dyson DC07 Animal Bagless Upright Cyclonic Vacuum ?

Dyson Animal Bagless Upright........ burning smell when in operation?

\015 Dyson Animal Ball serial 482-UK-B86217..... I purchased this in the summer of 2010. I switched it on yesterday and there was a noticeable "burning" smell. What is the reason for this and what can be the solution. I guess it's still under guarantee (and I remember registering it but can't find the details at the moment. Thanks.\015

Answers :

Hi Samantha,

I'm sorry to hear you're having difficulty with your DC25 Animal. If it's making a burning smell in use, I'd encourage you not to use it again, and to give our UK customer Helpline a call on 0800 298 0298.

One of our advisors will be happy to help resolve this issue for you. If a replacement part or an engineer visit is required, we should be able to arrange this under the terms of our 5-year guarantee, as long as the machine has been used in accordance with the terms and conditions listed in the user guide.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com
Repair Help & Product Troubleshooting for Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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