Having problems with your Dyson DC07 Bagless Upright Cyclonic Vacuum ?

My dc01 wand wont pick up

\015 The main part has great suction but when i try to use the hose there is no suction doed not appear to be blocked\015

Answers :

Hi Davina,

I'm sorry to hear you're having difficulty with your DC01. If your machine doesn't seem to be picking up as well as it should be via the hose, there may be a blockage somewhere in the machine. The filters may also need to be washed or replaced.

To check for any blockages, please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc01/dc01-standard/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual1/clean-the-shroud
\015\012In normal use, the filters should be washed at least once every 3 months, as shown in the video below. Use cold water without detergent, and allow the filters to dry completely somewhere warm for at least 12 hours before replacing them.

This should resolve the issue, but if you'd like any further assistance or advice, please give us a call on 0800 298 0298. Our Helpline is available from 7am until 10pm, 7 days a week, and calls are free from UK landlines.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Repair Help & Product Troubleshooting for Dyson DC07 Bagless Upright Cyclonic Vacuum

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