Having problems with your Dyson DC08 Hepa Allergy Bagless Canister Cyclonic Vacuum ?

Hi. I have Dyson dc08 hepq+. Thet problem is its not having suction .I checked inside the pipe and foot , ery thing is fine. And if i take the whole dirtbin out ...machine workes fine. when i put ery thing back ....as soon as i start it , after 2 second machine change its voice...and loos suction. I think its just happen because ...the saftey yellow valve inside the machine turns up because the dirt drum is blocked inside some where. Any suggstion ...what can i do with it. I m tahnkful in avance


Answers :

Hi its Darran at Dyson.

From your description of the problem, it sounds as though the bin inner is missing. To confirm this, if you remove the cyclone and bin from the machine, then separate the 2 pieces as if you were going to empty it, when you look at the bin assembly, there should be a circular coloured piece of plastic in the base of the bin. This plastci piece should have a large black/grey rubber seal around the top. If this part is missing, the dust and debris will not collect in the bin, instead it will collect on the filter.

If you find that this is the problem, you can purchase a replacement bin assembly (including the bin inner) from our website at www.dyson.com.

If this is not the problem and the machine is correctly assembled with no blockages and a clean pre filter, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US) for further assistance.

Kind regards
Darran
Dyson Customer Service

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