Having problems with your Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum ?

Power head to my compact dyson just stopped working and i have power all the way to the connection

Answers :

Hi its Darran at Dyson.

The Turbine head on the DC11 range is not powered by a motor, it is air driven. If the performance of this tool has reduced, this is most likely caused by a dirty filter or a blockage in the head or the machine.

To clear, please visit our support section online at www.dyson.com.

If you have a different product that does have a motorised head, you will also be able to locate information on how to reolve this via the online support section.

I hope that this information is useful to you.

Kind regards
Dyson Customer Service
Repair Help & Product Troubleshooting for Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum

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