Having problems with your Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum ?

Turbine head brushroll doesn't rotate and no suction

\015 Seem to have a lack of suction to the whole machine. but the turbine head doesn't work at all. brushroll doesn't rotate or very slowly.\015

Answers :

Have you tried washing the filters? The pre-motor filter (the one in the plastic housing) can get really clogged. Hold it up to the light, if you can't see through, it is full of dust. You need to really scrub it with a brush to get the dust out (or buy a replacement). Just a rinse will do nothing. This is something Dyson is not telling you in the manual.
Repair Help & Product Troubleshooting for Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum

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