Having problems with your Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum ?

How do i get the filters out of my dyson dc 11

\015 My dyson dc11 is not picking up to well ,how do i remove the filters to give a good clean\015

Answers :

Hi there,

I'm sorry to hear your DC11 doesn't seem to be picking up as well as usual. In normal use, the filter should be washed at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for it to dry completely somewhere warm before replacing it.

You may also want to run through the troubleshooting steps shown in our online Support guide, to ensure everything is correct with your machine:

http://www.dyson.com/support/help.asp?article=347&product=DC11-SY-ALLERGY

I hope this helps - if you'd like any further assistance or advice, please call us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Repair Help & Product Troubleshooting for Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum

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