Having problems with your Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum ?

Reset dyson dc11 overload cut off

\015 Was vacuuming and the canister simply turned off. There are no obstructions to hose, brush, at the canister. Is there a reset button/feature?\015

Answers :

Hi there,

If your DC11 shut itself off during use, it may have overheated - you should find that it will run again after it's had at least 2 hours to cool down.

Although I note you've already checked for blockages, you may want to run through the steps shown in our online Support guide to make sure you haven't missed anything:

http://www.dyson.com/support/help.asp?article=347&product=DC11-SY-ALLERGY

The filter may also need a wash. In normal use, this should be done at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for the filter to dry completely somewhere warm before replacing it.

Following these steps shown should prevent the issue from reoccurring. If you'd like any further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Repair Help & Product Troubleshooting for Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum

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