Having problems with your Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum ?

Dyson dc23 canister rug attachment loses power after about 5 seconds, push red button and restarts for less time. After 3 or 4 trys of it working for seconds it just doesn't turn on again. Reall

\015 Vacuum still has great suction while its doing this. Its like the rug attachment power is turning off for some reason and will restart after I push the power button on the attactment.\015

Answers :

Hi Elizabeth, it's Jack at Dyson.

I'm glad to hear you've been in touch already and we're able to resolve the issue under your machine's 5-year guarantee.

In most cases, the issue you've described will be caused by something jamming the brush bar. It can usually be resolved by clearing the brush bar of any debris, threads or hair, and checking the Motorhead for any obstructions, as shown in the video below.

If you'd like further help and advice with your machine at any point, please get in touch with us.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Repair Help & Product Troubleshooting for Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum

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