Having problems with your Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum ?

Dyson DC11 turbo head not spinning - it feels like the selector button has broken inside and is locked to not spin. is there a way to disasembel and maybe glue or fix the selector?


Answers :

Hi Andrew, it's Jack at Dyson.

With the exception of the sole plate and brush bar, the Turbine head is manufactured as a complete assembly. We wouldn't recommend attempting to dismantle it as we can't guarantee this won't cause damage. You might want to take a look at our Support guide, as it may be possible to resolve the issue with some simple troubleshooting:

http://content.dyson.com/support/help.asp?article=342&product=DC11-SY-ALLERGY

If you would like further advice after giving this a try, you can reach our experts directly by emailing [email protected]

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com
Repair Help & Product Troubleshooting for Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum

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