Having problems with your Dyson DC14 All floors Bagless Upright Cyclonic Vacuum ?

There is a rubber valve on the top of Dyson DC14 all floors. When the vacum is locked in its upright position or the hand wand is used there is a whistling sound coming out of the valve. When the vac is used as a floor vac, it does not make the sound. Is this something that I can fix? Is there an obstruction somewhere that would be causing this sound? thank you.

Answers :

The Fixya user in this repair is giving out personal contact information rather then helping the customer out on the Fixya board. This defeats the whole purpose of Fixya if the "TheDysonTeam" just gives out his phone number and helps the customer over the phone where the repair advice he gives can not be seen by anyone else on fixya. I was also under the impression that giving personal contact information on repairs is strictly prohibited.
Hi its Darran at Dyson.

You are correct! It does sound as though there is a blockage somewhere in the machine. If you no longer have your user guide, you can find online step by step guides in the Support section on our website at www.dyson.com.

If you are still having problems, dont forget you can call our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Dyson Customer Service
Repair Help & Product Troubleshooting for Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

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