Having problems with your Dyson DC14 All floors Bagless Upright Cyclonic Vacuum ?

My yellow DC 14 bagless Dyson is having a problem. The brush bar won't spin. Help!


Answers :

First off I would say be sure to check that you haven't pressed the button that turns the brush on and off, as silly as it may seem it may actually be the case. But if it isn't follow the steps below to clean your brush and get it working right again.\015\012First and foremost always unplug your Dyson before you start any sort of work on it. Next grab a seat on the floor, r it will be easier because you won't be trying to lift your vacuum up to you. Now take a look at the brush bar to see how much hair and debris is caught in there. If there is very little then you probably don't have much to worry about and you can press the brush reset bar on the side of the vacuums head and your problem is fixed. However if you are like me and you find that your cat, dog, and wife's hair are wound pretty tightly around the brush head you will need to take some time to pull in out of there as it is probably what is restricting the motorized brushes movements. Once you are finish you can also press the button on the side of the vacuums head. Now stand the vacuum and yourself back up and go plug it in. I bet that if you cleaned it out your Dyson brush will turn as normal.
\015\012Another common failure is that either the thin yellow and or blue motor drive wires that run from the LH side of the vacuum where the "control board" is located down into the hinge / ball area become stretched and then fray and eventually break. Happened to my Dyson twice. First repaired under warranty, second took about 20 minutes. You need a Torx screwdriver to remove the LH panel ( 4 screws) and also an access panel (2 screws) at the side of the ball which permits access to the blue / yellow wire connectors. I replaced with a new wire and connectors having fed the wires through the access hole making sure sure enough wire was available for the movement of the handle. Also ensure that when the covers are replaced they do not trap any wires underneath. Let me know how these hints help and if you need further advice in brush replacement let me know.
Repair Help & Product Troubleshooting for Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

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