Having problems with your Dyson DC14 All floors Bagless Upright Cyclonic Vacuum ?

Hy, I have a dyson 14 that sometimes make a terrible racket when I am vacuuming rugs. This happens even after I've cleared the roller brush of strings, hair, etc.


Answers :

Check the beater bar to see if it turns freely. It should spin real easy. If it takes just a little effort, your problem would be the beater bar is binding on one or both of the end caps. When the bar gets bound up, there is a clutch with three balls in it which slip in and out of their position which cause the loud noise you describe - like something is caught up in it. To solve, you need to remove the bottom plate and pull up one end of the beater bar - the end opposite the belt is easiest. Pull off the end cap (it just slides on. You may have to rotate some). If the shaft comes out, that's okay. That just means the shaft came out of the opposite end cap. Clean out both ends and reassemble. Before putting on the bottom plate, check to see if the beater bar turns freely. If it still makes the sound, I would suspect the clutch has a bad or broken internal spring. This would require repair or replacement of the clutch.
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