Having problems with your Dyson DC14 Animal Bagless Upright Cyclonic Vacuum ?

Correct position of beater bar on a Dyson DC14?

\015 Hi,\015\012We are trying to troubleshoot a loud rattling noise that is heard when we use it on carpet. \302\240It sounds like the beater bar is hitting on something.\015\012We need diagrams or photos to show us the correct position to seat the beater bar.\015\012Jen\015\[email protected]\015

Answers :

I had the same problem. I removed the brush from the machine. The brush should move freely when removed. If it doesn't move freely, pull the ends from the brush, both ends come off(one will have a rod fixed to it). I would suggest you clean the ends and the inside of where the ends sit on the brush. I applied a little grease on both end housings(inside end housing) if no grease available try washing up liquid. Put the brush ends back on the brush. I then spun the brush to check that it moved freely. It should move freely, if it does fit it back on the machine and it should be silent. If you cant get it to move freely I suggest a replacement brush. Tip: I used a blunt knife and placed it through the belt to avoid removal of the belt. Good luck. Cheers Jason
Not exactly a solution, but more of an explanation. The noise is caused by a ratchet device that's designed to protect the belt if the brush roller becomes blocked. It's a bit like a clutch that slips when resistance on the brush gets too great. The noise will occur if there's a solid blockage, of course, but it will also occur whenever the machine senses excessive resistance. This may happen on carpets with really thick pile, but can also happen if the carpet is loosely fitted and can be sucked up tight to the roller by the force of the vacuum.\015\012
\015\012Small consolation, but the problem should lessen as the brush wears. Meanwhile, if all else fails, switch the brush off (hard floors mode) while vacuuming the problem carpet(s).
Repair Help & Product Troubleshooting for Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

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