Having problems with your Dyson DC14 Animal Bagless Upright Cyclonic Vacuum ?

Dyson DC14 Brush Bar won't turn

\015 I have a Dyson DC14 animal. I cleaned the hair off the brush bar and while doing so the bar slipped out of the case (Belt still attached) I put the brush bar back in and put the cover on but now I can't get the bar to turn. I think the bar must not be in right but cannot find a diagram or instructions on what is the correct placement. HELP\015

Answers :

You don't need to take it for repairs, I just corrected the same problem on the phone with a tech. Have the head on your lap, make sure the end nearest the little belt has the rounded side of the bar facing you. The squared off end faces towards the machine. Place your left hand pointy finger under the bar (the 2 inch bar next to the little belt) and lift up, while finessing the loose end of the bar into place, with the rounded part still facing you. Then it sort of snaps into place. Now, replace the face plate. In the upright mode, starting at the carpet dial, switch the dial back and forth between carpet and bare floor, ten times. (the tech actually referred to this as re-setting the vac. LOL) Plug the vac in, incline the hand, and start. It should work. It didn't for me the first time and made a horrible sound. That meant I had to go and repeat the process again, but lo and behold, IT WORKED! When in doubt, call the tech and don't let them get away from you; have them stay on the line until the problem is resolved.
You will have to take it a Dyson designated repair shop and they will need to replace the clutch. Less than $100 and well worth it!
Repair Help & Product Troubleshooting for Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

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