Having problems with your Dyson DC14 Animal Bagless Upright Cyclonic Vacuum ?

Have Dyson DC 14. When tilt to vacuum, the handle and coiled hose comes away from the unit. The problem started when the little purple ridged curved part on front of vacuum cleaner right below handle came loose and a spring fell out from somewhere--don't know where. I pushed on the purple ridge part and it snapped back on. Now, can't get it loose again, don't know where the spring goes, and handle still comes loose from vacuum.


Answers :

I'm not positive whether or not this is the wand handle because there are several versions of the DC14. However the device the locks and unlocks the wand in place is pretty similar between all the versions.

The first picture is the wand release catch spring. The second is the wand. The purple piece is the wand release catch. It is held in place at the bottom by two plastic pins. Basically the catch release is pressed over the two pins until they lock in the two holes at the bottom of the catch release. To get it off you need to pry it off and over the plastic pins. The spring simply sets in between the wand shaft and the back side of the catch release. There should be a spot on the back of the catch release to help hold the spring in place. If not you may need to replace the catch release.


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Please let me know if you need any clarification on anything or just need further information and I'll be glad to help.
The dyson has excellent suction but in other ways it is a junk vacuum. Wait til your belt breaks and instead of spending 5 dollars for a new belt, you have to spend 80 on the belt assembly........that said, your best bet is to take it to a vacuum repair shop. Get a shop to fix this problem, which you have already identified, for ten or twenty dollars. bring the spring with you, and wait as they repair it.
Repair Help & Product Troubleshooting for Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

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