Having problems with your Dyson DC14 Animal Bagless Upright Cyclonic Vacuum ?

No suction on wand of Dyson DC14 Animal

\015 The wand on my Dyson DC14 Animal no longer has suction. The upright part works fine. There's enough suction to collapse the hose on my wand, but won't pick up anything. I have checked the hose and u-shaped tube at bottom and there's no blockage.\015

Answers :

Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at www.dyson.com.

Kind regards

Darran
Dyson customer Service
I can use the upright fine, but as soon as I lock it into upright position, unit turns off on its own. Unit won't turn on at all if I try using the hand held unit. Help.
Repair Help & Product Troubleshooting for Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

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