Having problems with your Dyson DC14 Animal Bagless Upright Cyclonic Vacuum ?

We have a dyson dc14 and the beater bar stopped turning, we cleaned the bar off and checked the belt and it's not broken, I know I called Dyson a year or two ago and they told me how to reset the beater bar motor but I don't remember exactly what I did, anyone know the answer to this??? thanks in advance....


Answers :

Hi its Darran at Dyson.

Check that the brush control dial is in the centre position when the machine is locked upright. When you release the head and pull the handle back this dial should mopve forward to the on position. Once here, the brush bar should turn.

If this doesnt resolve the problem, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service
Repair Help & Product Troubleshooting for Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

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