Having problems with your Dyson DC14 Animal Bagless Upright Cyclonic Vacuum ?

Dyson dc14 will not return to fully upright position NEED HELP~!

\015 Was vacumming sucked up a few strands of rug and now it wont return to fully upright position like its stuck, when turned on it sucks from the hose and the bottom brush area at the same time but the hose suction is stronger. Dont want to break it when i try to make it go back to position it wont and I need serious help!\015

Answers :

Hi,

Try this quick repair and see if this fixes your Dyson: This is a frequent problem that we see come in on Dysons. If this doesn't fix it, please feel free to just use the clarification request and let me know this didn't fix it. The suction problem is happening because when the machine is put in the upright position it diverts the suction from the floor to the hose automatically, and it's probably stuck in between the lower part and the hose part. \015\012

Step 1.
Turn power off and unplug the machine.
Tilt the machine backward to a 45° angle.

Step 2.
\015\012\015\012
  • Hold the section under the airway inspection pipe.
  • \015\012
  • The black forward lock button must be held down simultaneously, otherwise the valve carriage will not move.
  • \015\012
  • Pivot this section upwards until it clicks into place.
  • \015\012
  • Release the black button once the valve pipe carriage is moved up into place.



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    Step 3.

    \015\012
      \015\012
    • Tilt the machine forward.
    • \015\012
    • The cleaner head should now slide underneath the part you have just clicked into place.
    • \015\012
    • The machine should now stand upright.

    20e76d6.jpg
    I hope that this was helpful to you. Please feel free to use the Clarification Request form here on Fixya if you have any questions.

    Thank you,

    Chris J.
    GoVacuum.com
    Take the bottom plate off of the sweeper to see if you can reach those strands and remove them; they may be wound around the brush bar as well as caught up into the machine. Remove the litter canister and check the air passage under that. A stiff wire with a hook bent into the end is usually helpful to pull out clogs. If all else fails, you will have to disassemble the motor base somewhat to access the vacuum motor and impeller assembly. Good luck!
    Repair Help & Product Troubleshooting for Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

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