Having problems with your Dyson DC14 Animal Bagless Upright Cyclonic Vacuum ?

My vac has lost suction. When I vacuum it picks up very little, but when I remove the wand hose it has good suction. We have cleaned both filters, checked for blockage in all hoses & cleaned the beater bar brush. All to no avail. Is it the motor? Or is there a blockage deep in the vac somewhere? We're debating repair versus buying a new one. Hope you can help. Thanks.


Answers :

Hi there,

Sorry to hear you're having a problem with your DC14. Since you say you've already washed the filters and checked for blockages, it's probably best if you get in touch with us so we can run through some simple troubleshooting steps over the phone, and arrange service if necessary.

You can call us free on 08002980298 (UK) or 1866MYDYSON (US). I'm sure we'll be able to help.

Kind regards,

Jack
Dyson Customer Service
Repair Help & Product Troubleshooting for Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

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