Having problems with your Dyson DC14 Animal Bagless Upright Cyclonic Vacuum ?

The bagless canister will not sit all the way down flat on its spot and as a result is pushing hot air out thru the bottom and we do not have suction

Answers :

Hi there,

Sorry to hear you're having difficulties with your DC14. Let me reassure you that the warm air from beneath the bin is simply the HEPA-filtered motor exhaust air returning to the room - it's a feature of the cleaner's design, and nothing to worry about.

If the cyclone assembly doesn't seem to fit correctly on the cleaner, check it is correctly assembled, and that the bin base is securely closed. You may find the user guide supplied with the cleaner is helpful when doing this - in case you don't have yours to hand, you can download a copy here:


This should enable you to resolve your issue without further assistance. However, if you're still concerned, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Dyson Online Customer Support
Repair Help & Product Troubleshooting for Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

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