Having problems with your Dyson DC14 Animal Bagless Upright Cyclonic Vacuum ?

Dyson dc14 brush bar is not turning at all. Everything else seems to be fine. I just replaced the brush bar but still no movement. What else could it be?


Answers :

Hi there,

I'm sorry to hear you're having difficulty with your DC14 Animal. If the brushbar doesn't rotate, please check you have the brush control set to 'Carpets', not 'Hard floors'. The brushbar will not rotate when the machine is standing upright, so please recline it into the vacuuming position before testing it.
\015\012If this doesn't resolve the issue, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can provide further assistance.
\015\012Best wishes,
\015\012Jack
Dyson Online Customer Support
http://www.dyson.com
HI, it's Jim from Crucial Vacuum!
\012
\012If your brush roll is brand new it may be a problem with your belt. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate, speed and can lead to the brush roll not turning entirely.
\012
\012For optimal performance, the belt should be changed out every 3 months. Although the belt might look in great condition, it might be putting a strain on your vacuum.
\012
\012You can purchase your replacement Dyson DC14 parts direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
\012
\012http://www.crucialvacuum.com/catalogsearch/result/?q=Dyson+DC14&limit=all
\012
\012I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.
\012
\012Jim Thompson
\012Crucial Vacuum Customer Care
\012http://www.crucialvacuum.com
Repair Help & Product Troubleshooting for Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

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