Having problems with your Dyson DC14 Bagless Upright Cyclonic Vacuum ?

My Dyson makes an almighty racket and its something to do with a ball bearing - can you help?

Answers :

Hi there, if you have a machine where you can switch the brush bar on/off, the machine can make a ratchet noise if the brush bar become obstructed. Its designed to do this to alert the user that there is something stopping the brush bar turning.

We would recommend checking the brush bar and soleplate for blockages, details of the blockage procedure can be found in your user guide or in the support section on our website at www.dyson.com.

Kind regards
Dyson Customer Service
Repair Help & Product Troubleshooting for Dyson DC14 Bagless Upright Cyclonic Vacuum

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