Having problems with your Dyson DC14 Bagless Upright Cyclonic Vacuum ?

I have the yellow dyson. A few months ago the

\015 I have the yellow dyson (DC14 Bagless Upright). A few months ago the belt had to be repaired. Ever since the suction is terrible. Any suggestions?\015

Answers :

Hi its Darran at Dyson.

The first check would be to see if the brush bar is turning when the machine is switched on and in the vacuuming position. To do this, release the head and lie the machine on its side. Switch it on and check the brush bar making sure long hair and fingers are kept out of the way.

If the brush bar is turning, you will need to check the machine thorugh for blockages and clean the pre filter as these are the most likely cause of a loss of performance.

If this does not resolve the problem or if the brush bar is still not turning, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Dyson Customer Service
Repair Help & Product Troubleshooting for Dyson DC14 Bagless Upright Cyclonic Vacuum

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