Having problems with your Dyson DC14 Telescope Reach All Floors Vacuum ?

My dyson roll a ball lifts up on one side when i try to hoover


Answers :

Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your Dyson vacuum. Without knowing exactly which Ball model you have it's hard to determine the cause. If your machine is a DC24 or DC25, you may find the post-filter cover hasn't been replaced correctly, which would prevent the ball from rolling smoothly.

I'd encourage you to give our freephone Helpline a call on 0800 298 0298, as we'd appreciate the opportunity to run through some quick checks and provide further assistance. Just to let you know, the Helpline is available from 7am-10pm, 7 days a week, and calls are free from UK landlines.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com
Repair Help & Product Troubleshooting for Dyson DC14 Telescope Reach All Floors Vacuum

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