Having problems with your Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum ?

It.s anew vacuum cleaner Dyson DC24-ball one, bought only a few months ago..but the brush rallied normally only for a few days. We washed the 2 filters but the brush never started to roll. What should do?


Answers :

Hi there, its Darran at Dyson.

It sounds as though you need to re-set the brush bar. It can stop rotating if it becomes obstructed. You need to simply locate the red re-set switch on the side of the cleaner head and push this button right in as far as you can. When you switch the machine back on and lower it into the vacuuming position, it should start to rotate.

I hope that this information is useful to you, if you need any further assistance, please contact our Helpline on 0800 298 0298, between the hours of 7am - 10pm, 7 days a week.

Kind regards
Darran
Dyson Customer Service
Repair Help & Product Troubleshooting for Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum

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