Having problems with your Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum ?

When you clean they dyson dc15 filter, should it look white. mine has not been cleaned in a long time and is completely gray

Answers :

Hi Sherie,

It's normal for the filter to become discoloured after a period of use - this won't effect performance, although if you did want to purchase a replacement, you can do so by visiting www.dyson.com and clicking 'Parts'.

In normal use, the filter should be washed at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for it to dry completely before replacing it.

If you have any further questions about using or maintaining your machine, please call us free on 0800 298 0298 (UK), or 1866MYDYSON (US).

Kind regards,

Dyson Online Customer Support

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