Having problems with your Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum ?

DYSON 28 ANIMAL BEATER BAR NOT SPINNING - Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum


Answers :

Hi there,

I'm sorry to hear you're having difficulties with your DC28. The machine is equipped with a sensor which shuts off the brushbar if something jams it. Once you've checked the cleaner head for obstructions, and removed any threads or hair from around the brushbar, you should be able to reset the machine. For help in doing this, please refer to the video embedded below.

You may also find our online support guide useful:

http://www.dyson.com/support/help.asp?article=1241&product=DC28-ANIMAL

This should resolve the issue, but for any further help or advice with your machine, please call us free on 1-866-693-9766 - or if you email us at [email protected], someone will be in touch as soon as possible to provide assistance.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com


Repair Help & Product Troubleshooting for Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum

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