Having problems with your Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum ?

Dyson D15 shut off while in use

\015 This is a fairly new vacuum and doesnot get overly used. Today while I was vacuuming it was running for about 5 minutes or less than it shut off. I checked the plug and it was plugged in. I changed to a different outlet and it still would not power on. What happenedf. The canister was empty.\015

Answers :

Hi Mary Ellen,
\012\012

I am sorry to hear you are having difficulty with\012your DC15. Most Dyson vacuums have a built\012in safety system that stops the machine if it begins to overheat. This usually\012happens because the filter needs washing or your machine is blocked. If your\012machine turns off on its own, unplug it and leave it for at least an hour to\012cool down. Remember to check the filter and look for blockages before\012re-starting. For more information on completing these checks please\012visit:


\012\012

http://www.dyson.com/support/help.asp?article=1451&product=DC15-SY-STD

\012\012

If you need additional assistance please contact us\012at 1-866-693-9766 US or 0800 298 0298 UK.
\012\012

Best wishes,
\012\012

Jessica

Repair Help & Product Troubleshooting for Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum

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