Having problems with your Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum ?

Dyson filters smell after cleaning

\015 We have had our Dyson for 3 years now and about a year ago it started to smell a little when I vacuumed and now this last time I cleaned the filters, they smell so sour we don't want to put them back in.\015

Answers :

Hi there,

I'm sorry to hear you're concerned about your DC15.

If the filter smells, you may want to take a look at the video below to make sure you're washing it as we recommend. Please use cold water without detergent, and make sure the filter is totally dry before replacing it - allow at least 12 hours. You may find it helps to place it somewhere warm, such as in an airing cupboard, or by a radiator. This should be done at least once every 3-6 months.

This should help, but if you're still concerned, please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can provide further assistance.

Best wishes,
Dyson Online Customer Support

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