Having problems with your Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum ?

Dyson DC25 Broken Brush Bar Connector

\015 The brush bar on my DC25 stopped spinning. I pulled it out and the plastic piece that connects the brush bar to the motor broke into a bunch of pieces. Can I replace just this plastic piece somewhere, or what is it called such that I can search for it? The screw still spins fine so the motor is OK, just that I cant connect it to the brush bar....\015

Answers :

Hi Alex, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC25. If the drive spindle of your machine has broken in use, you would need to replace the cleaner head assembly.

Please get in touch with us directly, as our experts will be able to take some further details to confirm if we're able to replace this for you under the terms of our 5-year warranty. You can reach us by emailing [email protected]

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com
Repair Help & Product Troubleshooting for Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum

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