Having problems with your Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum ?

DC15 - scratching wooden floor

\015 Only just started happening, when you turn on and start to push it's like the front end of the dyson drops too close to the floor and therefore when the brushes are spinning the drum is scraping the floor and it's leaving gauges in the wood! Please can you assist?\015

Answers :

You should have an adjustment to remedy this...it is usually called a pile adjustment and is often found in the area above the beater bar.  \015\012
\015\012Is the bar worn?  Is there something in the bar causing the scratches?
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