Having problems with your Dyson DC16 Bagless Handheld Cyclonic Vacuum ?

I cleaned the filter of my Dyson DC16 and after I put it back together it won't recharge

\015 That really is all there is I dismantled the vacuum and cleaned it with warm water. I let it dry for 12 hours and reassembled it. The red light came on immediately but I finished putting it back together again. I then put it in for recharging and all I get is a red light. I should note that while it was drying I filled the battery and when I took it off its stand it was on green. I would appreciate any assistance or advice\015

Answers :

Hi Fayez,

I'm sorry to hear you're having difficulty with your DC16. It's probably best if you give our Helpline a call so we can resolve this for you as quickly as possible. One of our advisors will be happy to run through some troubleshooting with you to determine the cause of the issue.

You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US) - if you're located elsewhere, please let us know where you're based so we can provide the correct contact information.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com
Repair Help & Product Troubleshooting for Dyson DC16 Bagless Handheld Cyclonic Vacuum

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