Having problems with your Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum ?

My dyson dc16 shuts off after 10 seconds its charged overnight but no good filters are clean but nothing I used it about 25 times a year .the batteries cost to much to replace for this expensive vac

\015 Charging over night but it runs for only 10 seconds if dyson knows its batteries have a problem don't sell them ,people are hurting with tough times.\015

Answers :

Hi there,

I'm sorry to hear you're having difficulties with your DC16. It's probably best if you get in touch with us directly, as we'll be able to run through some troubleshooting steps over the phone with you to establish the cause of this issue. You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

We'll look forward to helping you resolve this issue.

Best wishes,

Dyson Online Customer Support
Repair Help & Product Troubleshooting for Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum

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