Having problems with your Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum ?

Dyson dc16 will not charge anymore

\015 28 dc volts of power are making it into the unit, but the batter(ies - I have two now) refuse to charge. I suspect the board inside the unit has gone bad. Suggestions?\015

Answers :

Repair Help & Product Troubleshooting for Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum

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Suggested Questions/Answers :

Dyson dc16 will not charge anymore


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I am currently unsure, it my Dyson DC16 battery is charging as it should. I read all the posts about Powersupply voltage of 28V and defective PCBs. I now need to know from someone who's DC16 is working properly what voltage the battery should have when it is charged. I currently only measure 24.2V in mine. Supposing there are 6 batteries in there with nominal 3.6 voltage each, which would add up to 21.6, I supposed one could charge with up to 25.2V (4.2*6) and once reach lower the voltage ke


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I have the same problem as steve967 The dyson dc16 is fully charged, runs well for 5-10 seconds and shuts down. I wait for a second or 2 and it runs again for 5-10 seconds. This will continue for numerous cycles, until I am finished cleaning. I have cleaned all the filters, and the power is good, The system will just not stay on. It is just over 2 years old. A friend of mine had the same problem with his Dyson DC16 after just a couple of months and has replaced his Dyson with a Black N De


Dear Michael_Stad,I am going to sound like a broken record but here is my same answer to another person with the same problem.I have I had the same problem with my Dyson DC16, where it only runs for a few\015\012seconds at a t ... Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum

Hi, my Dyson DC16 works fine but after removing from charge base following recharge the red and green lights remain lit and the unit will not operate until i remove the battery and reconnect to vacuum,this extinguishes the lights and now can use with no problem.I guess that the charge control within the vacuum is not recognising that the unit has been removed from charge,is there a solution? Thanks


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My dyson dc16 dosent charge


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Hi there,I'm sorry to hear you're having difficulties with your DC16. In order to determine why the green indicator light is not illuminating while the machine is charging, we'll need to run through some troubleshooting checks over the phone ... Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum

My dyson dc16 shuts off after 10 seconds its charged overnight but no good filters are clean but nothing I used it about 25 times a year .the batteries cost to much to replace for this expensive vac


Hi there,I'm sorry to hear you're having difficulties with your DC16. It's probably best if you get in touch with us directly, as we'll be able to run through some troubleshooting steps over the phone with you to establish the cause of this i ... Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum

How do you know if a Dyson DC16 is charging?


Go here for instructionshttp://www.manualowl.com/m/Dyson/DC16/Manual/205816?page=5 ... Dyson Vacuum DC16 Battery Pack - Vacuum Root 6 and Vacuum

My dyson dc16 is not holding a charge.. maybe I need to replace battery


Hi its Darran at Dyson. If you call our Helpline they will be able to run through some simple checks to detemine the cause of this issue. Please call 0800 298 0298 (UK) or 1866MYDYSON (US).Kind regardsDarran ... Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum

My dyson DC16 constantly shuts off even when battery is fully charged. I cleaned the filters to see if that was the problem. It only runs for a few seconds before it shuts off. It will run intermittently for about 10 minutes before dying completely. Please advise


Hi its Darran at Dyson. From your description of the problem, it sounds as though there is a problem with the battery. Your DC16 will have been supplied with a 2 year guarantee. If it still within this period, please contact ... Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum

My dc16 dyson root vacuum stopped working abruptly with no indication of a weak battery, the charger does not show a charge on battery. usually the vacuum slowed before it stopped with a dead battery, any suggestions


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My Dyson DC16 usually shuts down after about 5 to 10 seconds. However, occasionally it will run for 45 seconds to 1 minute before shutting down. It is left on charge permanently. I have checked the voltage from the charger, and it is 27.8 volts.


Your battery is losing voltage too quick. It has probably developed a \012'memory'. Dyson claims that their handheld has the best suction out of \012all the handhelds out there. In order to maintain that claim the circuit\012 board will shut off powe ... Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum

No lights on my dc16 when charging


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My handheld dyson won't charge but when I hold the trigger the lights come on?


Hi Lynora,I am sorry to hear you are having difficulty with your DC16. Based on the details you provided we would appreciate the opportunity to trouble shoot with you over the phone to determine the best solution. Please call us at 1-866-693- ... Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum

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Hi, this is our third Dyson DC-16.. the Trigger was shorting out on the first two.. Now we have the third one for about a year.. on charge when not using it.. don't use it every day, but for quick pickups only.. Just how long should the battery last? I was sent a new charger, didn't help.. it just won't hold the charge even tho two green lights are solid, but one red light does show up..


How are you charging your battery? Every battery has a memory. If you dont let it die the first come times then charge to full the battery will assume 40% is 100%. ... Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum

I think the battery is not holding its charge anymore. The red (charging) light does change to green but only runs a few yards on leaving the dock.


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