Having problems with your Dyson DC17 Animal Bagless Upright Cyclonic Vacuum ?

Dyson DC14 Animal Vacuum - terrible loud noise

\015 My dyson is in the shop for the 3rd time this week... I loved the thing when I first got it (Feb 2007), but now I'm beginning to hate it! It started making this horrible loud vibrating noise, which I thought had something to do with the barefloor/carpet setting knob. Called Dyson, and they helped me out the best they could (I was completely impressed with the service representative!) Initially, I was told the suction is soooo strong that it is setting it off. Then, there was possibly a problem with the brush bar. After some finagling, it seemed quiet, but then the same noise started later that some vacuum session. Anyway, my the problem wasn't corrected over the phone, so I took it in to a Dyson service center and the guy told me he already knew the problem. He replaced the clutch (common in this model, I guess?), which I guess engages when you suck up something like a sock, in order to stop the brish bar from spinning. (Funny, I never sucked anything out of the norm up with it!) Anyway, excited to vacuum, I start it up at home and the darn thing is still making the horrendous noise. It's back in the shop again. I don't think it's fixable, and I'm upset that I spent this amount of money on a lemon. Maybe they'll replace it?\015\012We have a DC17 with the same problem. The phone service said it was because of pet hair built up under the belt where it engages with the brush bar. We cleaned that out and ...no change. The vacuume does a good job, but its so noisy we can't stand to use it.\015

Answers :

I have purchased six Dyson DC14 vacuums on eBay at rediculously low prices as they were being sold "as is" because they made a "terrible noise" when the brush bar was engaged. Each of the vacuums I received were like new, literally, and did make the terrible noise that was described. For less than $25 each, I purchased replacement beater bars (brushrolls) from an eBay seller in England and ALL six of the vacuums work perfectly.
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\015\012When I dismanteld each of the units, some beater bars only had hairline cracks and and others were falling apart. I first purchased beater bars from eBay that were very cheaply made and broke within one or two weeks. The beater bars I got from England have been going strong in a commercial business for over a year now. That's equivalent to 5 years use in a residence.
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\015\012Defective beater bars are more frequent than most people realize. I'd lay odds that is your problem but you will never know until the beater bar is removed and closely inspected. Some fractures of the plastic can be hard to see.
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\015\012Hope this helps.
The idea of cleaning off the small metal drive gear inside the brush housing worked great for me! My vacuum is so quiet now. =)
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Dyson DC14 Animal Vacuum - terrible loud noise


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