Having problems with your Dyson DC17 Animal Bagless Upright Cyclonic Vacuum ?

Cleaned the brush bar but still not spinning DC14 Dyson

\015 Brush bar had hair and debris and was not spinning. cleared the brush bar and the belt is still in place but not spinning. DC14 model\015

Answers :

The belt is broke.
Hi there, it's Jack at Dyson.
\012
\012 DC14 doesn't have a conventional replaceable belt. Instead it has a clutch mechanism which allows you to turn the brush bar on to clean carpet, and off to protect hard floors and delicate rugs. It's important to note that the brush bar will never rotate when the vacuum is standing upright, or if you have the brush control set to the Hard floor position.
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\012If you're confident that the brush bar isn't rotating with the brush control control set correctly, and the vacuum reclined into the normal vacuuming position, I'd encourage you to get in touch correctly. Our experts will be happy to take you through some simple troubleshooting checks - and if a repair or replacement part is needed, they'll be able to provide further details about this.
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\012When you have your DC14 easily to hand, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
Repair Help & Product Troubleshooting for Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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