Having problems with your Dyson DC17 Animal Bagless Upright Cyclonic Vacuum ?

My dyson dc17 animal will pick up via the hose attachment but there is no suction when you use the regular vaccuum on the floor - you can hear the difference in the suction once you put the floor part down - we took it apart - cleaned it - checked all hoses - still does not work????

Answers :

Hi its Darran at Dyson.

Check that the brush control dial is in the centre position when upright and then moves forward when the head is released. If the brush bar is still not spinning when switched on in the vacuuming position, check the base for blockages and remove any threads or hairs from the brush bar as outlined in your user guide or on our website.

If you are still having difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Dyson Customer Service
Repair Help & Product Troubleshooting for Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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