Having problems with your Dyson DC17 Animal Bagless Upright Cyclonic Vacuum ?

My dyson 17 wand does not work. When it is on and you stand it upright it turns off


Answers :

Hi its Darran at Dyson.

If the suction is good from the base but not from the wand, this would indicate that there is a blockage in the wand handle or hose. To test this, stand the machine upright and release the wand handle. Switch the machine on and test the suction from the top of the wand with your hand. If its poor, remove the wand handle from the hose and try the suction at the top of the hose. If its good here, then there is a blockage in the wand handle.

If the sction from the top of the hose is poor, you can remove the hose to check this for any splits or blockages. If it needs to be replaced, you can buy a replacement online at www.dyson.com.

Alternatively, should you any further help or advice with your Dyson, please contact our Helpline on 1866MYDYSON.

Kind regards
Darran
Dyson Customer Service
Repair Help & Product Troubleshooting for Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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