Having problems with your Dyson DC17 Animal Bagless Upright Cyclonic Vacuum ?

Currently my dyson does not work when in the upright position. When I pull the handle back, it will run, but the suction is not very good at all. I tried washing the filter, but that didn't work. Sometimes it works for awhile, but then the problem occurs after the machine has been used for awhile. What do you think the problem is?


Answers :

Hi its Darran at Dyson.

It sounds as though the brush bar may not be turning properly when you put the machine into the upright position. To test, lie the machine on its side in the vacuuming position (head released) then switch it on and look at the brush bar to see if its turning. Make sure you keeps fingers and long hair away from this area when completing this test.

You may find it useful to use the online help diagnostics in the support section of our website as there may be a blockage in the machine somewhere. Visit www.dyson.com/support.

I hope that this information is useful.

Kind regards
Darran
Dyson Customer Service.
Repair Help & Product Troubleshooting for Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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