Having problems with your Dyson DC17 Animal Bagless Upright Cyclonic Vacuum ?

Handle won't fasten itself!

\015 This may sound like a dumb problem but i just bought a dyson 17 absolute animal online for my wife and me and was excited to start using it but Im having a problem. I've inserted the wand and handle into the hose but it doesn't seem to fasten itself so if i pull back on the handle (like you would if you were vacuuming) it pops out. Im wondering if my Dyson is missing a piece or Im missing a vital piece of the puzzle. The manual is no help at all and I haven't been able to get support on the phone yet. Anyone have an answer?Thanks for the help in advance\015

Answers :

I'm no vaccum man but my grandmother ran into the similar issue and all that it was, was she was missing the little look pin that you would push to take it apart, hard to explain but where the handle attachs is there a hole in it about the size of your finger nail? if so then there should be on the handle a little spring loaded button kinda deal, this needs to go through the hole. But if there isn't then sorry for the long blerb
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