Having problems with your Dyson DC17 Animal Bagless Upright Cyclonic Vacuum ?

Brush turns but the vacuum don't **** can I reset it manually? and how or what else can I look for already checked the switch to see if it was on/off

Answers :

Hi there,

I'm sorry to hear you're having difficulties with your DC17. If the brushbar is rotating as normal, but the machine doesn't seem to be picking up well, there may be a blockage in the machine. The filter may also need a wash.

To locate and remove any blockages, please follow the steps shown in our online support guide:


In normal use, the filter should be washed at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 24 hours for the filter to dry completely before replacing it.

This should resolve the issue, but if you'd like any further assistance or advice, please get in touch with us directly by calling free on 1-866-693-9766, or emailing us at [email protected]

Best wishes,

Dyson Online Customer Support

Repair Help & Product Troubleshooting for Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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