Having problems with your Dyson DC17 Animal Bagless Upright Cyclonic Vacuum ?

Has anyone figured out what the silver cylinder is that can fall out when you're cleaning the beater bar?

\015 The vacuum is making a loud clanking noise. We were cleaning the beater bar and a silver cylinder piece fell out. We can't figure out where it goes and now the beater bar still won't turn and makes a loud noise, even though the hair is cleaned out.\015

Answers :

Hi there,

I'm sorry to hear you're having difficulty with your DC17 Animal. If the idler has fallen out of your machine, I'd encourage you to get in touch with us directly, as we'd appreciate the opportunity to provide further assistance.

You can call our customer Helpline on 1-866-693-9766. Alternatively, if you email us at [email protected], someone will be in touch as soon as possible.

We'll look forward to hearing from you.

Best wishes,

Dyson Online Customer Support
Repair Help & Product Troubleshooting for Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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Has anyone figured out what the silver cylinder is that can fall out when you're cleaning the beater bar?

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