Having problems with your Dyson DC17 Animal Bagless Upright Cyclonic Vacuum ?

Wand i can not get the wand out. It is suppose to be a quick draw it wont even budge i had 3 people pulling on it and still will not come out. help

Answers :

I just took my DC17 apart to determine the problem (noted above). Basically it seems like there is a 'nub' on the lower part of the extension wand. Actually, there are two on either side, one higher (white, facing the back) than the other (black, facing the front). The lower one (black) acts as a brake for when you yank the wand out - it stops the wand from coming out all the way. The little black nub is hitting the inside ribs of the hose and stopping, impeding the wand from pulling out. What seems to have happened is that the hose has constricted a little too much and the diameter is 'smaller' by just a little and therefore the nub catches.\015\012\015\012\015\012Use the trick I mentioned above to work the hose off, a little at a time. Once you get enough hose, you can stretch the hose and it will then pull out without catching.\015\012To keep it from doing it again? I am not sure, but if you were to turn the wand/hose counter-clockwise to loosen the coil inside the hose, this may just open up the inside a little bit. I have done this and it is seeming to work. So every time I use the wand, I will unwind the hose counter-clockwise a little bit and see if this helps....
Lift up the circle "grate" at the top of the wand - exptend the wand completely and then grab the handle and lift up. We had EXACTLY the same issue -
Repair Help & Product Troubleshooting for Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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